Important: Follow these steps in a new incognito browser.

Changing The Emails

1. Login to the Account
   Navigate to account.live.com/proofs/manage and enter the provided email address. If prompted with "Enter the code we sent to se***@nethermfas.com" or similar, click "Other ways to sign in" or "Use password instead."
2. Recover Your Password
   On the "Enter Password" screen, click "Forgot password?" and then select "I don't have any of these." If the "Forgot password?" button doesn't appear, try logging in at xbox.com, using a United States VPN, trying a different browser, or using another device.
3. Use Recovery Code
   Paste the 25-character recovery code (XXXXX-XXXXX-XXXXX-XXXXX-XXXXX) into the box and click "Use recovery code." Follow the prompts to change the password and update the security email.
4. Set Up Two-Step Verification
   Re-login to the account at account.live.com/proofs/manage and add an authenticator app (Microsoft Authenticator, Authy, Zyger 2fa, etc), then enable two-step verification.
5. Add a New Sign-in Method
   While logged into account.live.com/proofs/manage, click "Add a new way to sign in or verify." Select "Email a Code," enter an email address, and retrieve the verification code from the original email.
6. Update Profile Information
   Navigate to account.microsoft.com/profile and edit your full name, date of birth, and country (if possible). They don't have to be your info, but make sure to write them down, as if the account gets locked, you might be able to ask Microsoft support to help unlock it with this info.
7. Add a New Email Alias
   Click "Edit account info," then select "Add Email." Choose "Add an existing email address as a Microsoft account alias" (ensure this email is not linked to another Microsoft account).
   Important: Always create a new Outlook email address to avoid account locks.
8. Verify and Set as Primary
   Verify the newly added email and click "Make Primary." Remove the old alias from the account. If prompted to wait a week or retry later, attempt again after the specified time. This does not affect account security in any way.

Fully Securing The Account

1. Remove All Devices
   Visit account.microsoft.com/devices and remove all linked devices.
2. Unlink Devices
   Navigate to account.microsoft.com/devices/content and unlink all devices.
3. Remove App Permissions
   Go to microsoft.com/consent and remove all app permissions.
4. Leave Microsoft Family
   Visit account.microsoft.com/family/ and leave all family groups (if you're unable to, it's okay).
5. Sign Out Everywhere
   Return to account.live.com/proofs/manage and click "Sign out everywhere" and "Reset Windows Hello on all my Windows Devices."
   This step is crucial.

✓ You have now secured your MFA!